Introduction
A Technical Specialist role within IBM IT Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systems... So that their employees can invest more time on the work they love. Join us and co-create with clients on solutions that makes people more productive and improves business performance, so that they can change the world at a scale not previously possible.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.
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Your role and responsibilities
Your mission as Technical Specialist is to engage your clients with an opinionated point of view as an IBM Technologist, practitioner and brand specialty solution expert. Your deep knowledge and experience with IBM Platforms and Products along with a deep understanding of competitive advantage places you in a unique position of influence and value for your clients'. As a practitioner, you will show and prove how IBM's technology addresses client needs and delivers value. You will work with Partners and other IBMers to identify opportunities, remove technical inhibitors and progress technical sales resulting in client success and IBM Hybrid Cloud & AI business growth.
Required education
Master's Degree
Required technical and professional expertise
- Hands on experience in the space of IT Automation (Integration, Observability, AI Ops, FinOps, DevOps).
- Experience with Infrastructure concepts and technologies (SOA, Kubernetes, Microservices, VMWare, etc)
- Firm understanding and hands on experience with Cloud providers i.e. IBM Cloud, Amazon, Microsoft, Google, etc.
- Demonstrated knowledge for demos and running hands on workshops.
- Proven track record in handling multiple customers/opportunities at the same time and driving the opportunities to a successful sales closure.
- Experience with technology solutions and a deep level of technical skills in the assigned specialty products.
- Interpersonal and communication skills, and an ability to collaborate effectively with clients and sales professionals.
- Experience successfully engaging with clients to identify, progress and win technology sales opportunities.
- Experience working in cross-functional teams and a matrix management organization.
- Fluent in one of the Swiss national languages: German and/or French
- Fluent in English
Preferred technical and professional experience
- Experience with IBM Software
- Experience with RedHat OpenShift
- Experiential selling including co-creation with clients and hands-on selling methods such as: demos, custom demos, Proofs of concept, Minimum Viable Products (MVPs) or other technical proofs
- Degree in Computer Science, Mathematics, Engineering
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.