Technical Sales Specialist - IT Portfolio

As a practitioner, you will show and prove how IBM's IT Automation technology addresses client/partner needs and delivers value.
You will work with IBM client teams and partners to identify opportunities, remove technical inhibitors, and progress technical sales resulting in client success and IBM Automation growth.

A Sales Engineer for IT Automation will demonstrate the following capabilities:

• Experience with IT Automation solutions and a deep level of technical skills in FinOps, AIOps, Application Performance Monitoring (APM) & Application Resource Management (ARM) solutions
• Experiential selling including co-creation with clients and hands-on selling methods such as demos, custom demos, proofs of concept, minimum viable products (MVPs), or other technical proofs
• Exceptional interpersonal and communication skills, and an ability to collaborate effectively with clients and sales professionals
• Experience successfully engaging with clients to identify, progress, and win technology sales opportunities
• Experience working in cross-functional teams and a matrix management organization.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 3+ years of professional work experience in FinOps / DevOps IT Monitoring / AIOps / Application Performance Monitoring / Enterprise Resource Management, which includes:
  - Technical implementing
  - Presenting IT solutions in front of clients, during technical meetings, and on video calls
  - Experience in preparing and delivering software demos in front of customers, during technical and business meetings, and on video calls
• Strong analytical and interpersonal skills.
• Good organizational and problem-solving abilities
• Excellent verbal communication, written communication, and presentation skills

Preferred technical and professional experience

• Architecting and designing of FinOps, Observability, or Enterprise Resource Management solutions
• Proficient in programming with languages like Java, Node.js, Python, Groovy, Ansible, TypeScript, Bash script, and PowerShell.
• Knowledge of application architectures for modern and legacy workloads
• DevOps Tools (e.g. Ansible, Azure Pipeline, Git, Jenkins, JFrog, Terraform)
• Container Platform (e.g. Kubernetes, RedHat Openshift)
• Knowledge of FinOps methodology and culture
• Experience with IBM Automation offerings like Turbonomic, Apptio Cloudability/One, AIOps, Instana, or competitive offerings from Dynatrace, AppDynamics, BMC, and others

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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