Introduction
IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide.
Your Role and Responsibilities
The IBM Z Washington Systems Center teams provide technical assistance to clients and the technical community to help drive and retain IBM Z HW and SW revenue. We have IBM Z hardware and software Subject Matter Experts who provide technical leadership in a wide range of workshops, studies, briefings, tools, and asset creation, highlighting leading edge solutions on IBM Z and LinuxONE.
The IBM Technical Enablement Specialist understands client needs and the competitive landscape, applies technical expertise and business insight to improve our customers' technical capabilities to increase their business value and drive IBM revenue.
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Key responsibilities include assisting with development and delivery of hands-on labs and demo assets, delivering technology enablement workshops, providing product demonstrations, technical education, and Proof of Concepts (PoCs) for new-to-market offerings in IBM Z. The Technical Enablement Specialist will also collaborate with customers to adopt new IBM hardware and software, improve resiliency and availability, assist in critical technical situations, and present at both customer and industry conferences. Additionally, the role involves providing technical expertise to support the IBM Sales team, ensuring the success of presales engagements and helping to advance sales opportunities.
Required Technical and Professional Expertise
- Comprehensive understanding of agile methodologies
- Customer-facing technical engagement experience
- Applied Linux or Unix system administration expertise
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to work independently and in a team environment
- Good organizational skills and attention to detail
- Aptitude to learn and apply new technologies and tools quickly
- Highly self-motivated and resourceful
- Technical presentation skills
- Completed course work/projects in programming in Java or scripting languages such as Javascript, Python, Bash
- Basic understanding of Red Hat Linux, Docker and Kubernetes, Containerization and Databases
- Experience with programming techniques, porting, migration, and test activities expertise
- Foundational IBM Z knowledge, including architecture, subsystems, and value proposition
Preferred Technical and Professional Expertise
- Applied knowledge of z/OS Systems Programing
- Applied knowledge of z/OS subsystems CICS, IMS, or DB2
- CI/CD Tools: Git, GitHub, Travis CI, Jenkins, Artifactory
- Bachelor's degree in Computer Science, Information Management, or Computer Engineering