Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
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Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.
Your primary responsibilities include:
- Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications.
- Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
- Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.
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Required Technical and Professional Expertise
- Assists clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications;
- Experience & demonstrate understanding of overall SFDC architecture and platform;
- Effectively run business user design and user experience sessions;
- Uses consulting skills, business knowledge and SFDC CRM experience to lead business / functional discussion with the client and internal teams (design, build, test teams);
- Demonstrate experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC);
- Understand client's business pain points and offer solution to address leveraging salesforce.com platform/ offerings;
- Provide experience in designing workflow rules to enforce business processes;
- Familiar with executing system and user acceptance testing, user adoption, change management and training methods.
Todas as vagas são elegíveis para pessoas com deficiência ou reabilitadas.
Preferred Technical and Professional Expertise
- Process Builders;
- Lightning Web Components;
- Vlocity OmniScript, Vlocity DataRaptor, Vlocity Card;
- Metodologia (Cascáta e Agil);
- Salesforce DX, Vlocity DX, Vlocity Integration Procedure;
- GIT.
Todas as vagas são elegíveis para pessoas com deficiência ou reabilitadas.