Introduction
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth. The Talent Acquisition Optimization (TAO) group is part of IBM Talent Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients and deliver exceptional talent acquisition experiences.
Want more jobs like this?
Get jobs in Coppell, TX delivered to your inbox every week.
Your role and responsibilities
Working in our Talent Care Center, the Talent Acquisition Coordinator & Recruitment Administrator TAC serves as the candidate's concierge throughout the hiring process and partners closely with hiring managers, recruitment team members and third-party vendors to ensure that all candidates have been processed accurately and expediently. The TAC ensures that candidates are informed and comfortable throughout the recruitment process to drive a positive candidate experience, up until their first day of employment. The TAC oversees many administrative tasks involved in the recruitment process such as interview scheduling, logistics, travel arrangements, job posting, offer contract generation, preemployment checks, on-boarding processes, systems management, and reporting. The TAC may extend offers for certain roles and maintain any preemployment check variance resolution required. The TAC is responsible for ensuring that appropriate stakeholders are updated on candidate status and outcomes of the offer/pre-employment checks and on-boarding process.
* Act as the point of contact for the candidate for updates, feedback, and queries during the recruitment process.
* Organizes logistics, scheduling and travel arrangements as needed for interviews with candidates and the interviewing team.
* Supports requisition creation/approval process as required. Posts job adverts on sourcing channels.
* Extend offers to candidates for certain roles.
* Generates and send out offer letters/packages to candidates, ensuring all required internal approvals are in place.
* Initiate required pre-employment checks, including liaison with any third-party vendors.
* Resolve any pre-employment check variations with the candidate and any third-party vendors.
* Initiate and/or action onboarding activities.
* Ensure all parties are updated on candidate offer acceptance and progress through each stage of the background verification and onboarding process.
* Communicate the decision of the candidate to all recruitment support groups.
* Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account.
* Keep systems updated and send out status notifications as required.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
At least 6 months - 1-year experience in an administrative or customer care environment
* Good working proficiency in computer skills and MS Office
* Fluency in English
* High School Diploma/GED
Preferred technical and professional experience
Previous experience of working in a recruitment and/or HR environment
* Bachelor's Degree
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive benefits program which may include medical & prescription drug coverage, dental, vision, mental health & well being, 8 paid holidays, minimum 56 hours paid sick time, 80 hours paid vacation, life insurance, 401(k), financial counseling, and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role
We consider qualified applicants with criminal histories, consistent with applicable law.
US Citizenship Required.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.