Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

System Service Representative- Columbia, NC

AT IBM
IBM

System Service Representative- Columbia, NC

Columbia, SC

Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.

Your Role and Responsibilities
As a Systems Services Representative, you will be at the forefront of driving customer satisfaction through the delivery of exceptional technical support. Serving as the primary technical interface to our clients, you will play a critical role in coordinating both hardware and software support, ensuring seamless operational services. This person is responsible for repair and maintain computers and printers in customers' homes, places of work and computer DC.

Want more jobs like this?

Get jobs in Columbia, SC delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Required Technical and Professional Expertise

  • Valid Driver's License
  • Reliable Vehicle
  • Technical Background
  • 1+ years of technical support experience
  • Fluent in English

Preferred Technical and Professional Expertise

  • Technical School Degree / Diploma
  • Experience in Hardware Support of IBM and/ or OEM Servers, Networking, Storage, Switches and Routers
  • OEM Printers
  • Flexibility & Adaptability, Responsible to others, problem solving skills and technical excellence

Client-provided location(s): Columbia, SC, USA
Job ID: IBM-21041506
Employment Type: Full Time

Company Videos

Hear directly from employees about what it is like to work at IBM.