Introduction
The Cloud and Cognitive Software Essential Management Management team is looking for enthusiastic and talented individuals to join us. Are ou passionate about helping clients acheive their business goals? Do you enjoy learning new technology and problem solving? Then Essential Management is for you!
You will have the opportunity to be a part of the Expert Labs organization where you develop critical-thinking skills and work with Subject Matters Experts to resolve complex problems for our worldwide clients. In addition, you will help drive delivery to leading-edge technology in Openshift, Cloud Pak for Data, Watson Knowledge catalog, Instana and Watson Artificial Intelligent IT Operations (Watson AIOps)
Your Role and Responsibilities
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Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues faster?
Are you ready to start working with complex IT environments and support large companies in helping to ensure the availability of their applications and system resources?
As a System Automation #SA Migration Deployment zSolutions Delivery Consultant, you will experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, Global Delivery Center #GDC you will be client focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges.
To help achieve this win-win outcome, a 'day-in-the-life' in this role may include, but not be limited to...
- Understanding clients' main challenges and developing solutions that help them improve their systems management, IT operations, and operational security and resiliency by implementing IBM System Automation on their mainframe environment.
- Performing automation migration services with IBM Systems Automation and demonstrating problem solving skills in replacing other mainframe automation products.
- Providing estimates for migrations from automation products to the IBM solution, investigating and analyzing information to draw conclusions regarding migration paths and activities and leading IBM internal, customer and subcontractors teams.
- Under minimal supervision, leading in planning, installing, configuring, verifying, and migrating IBM Z solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client's environments.
- Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the products' implementation methodologies.
- Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration, and product support with a sense of urgency.
- Conducting and participating in technical solution workshops.
- Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
Required Technical and Professional Expertise
- B.E./BTech in Computer Science, Engineering, or equivalent experience in Computer Sci-ence/Information Systems/Engineering.
- Hands-on exposure to real-world application of computer science, information systems or engineering concepts
- Excellent communication and presentation skills that are engaging, compelling, and influen-tial.
- Technical Expertise in Mainframe System Software on z/OS, including deployment and op-timization of IBM Z software solutions, z/OS data sources, handling of SMF records, and z/OS automation scripts.
- Experience with Systems Automation and other mainframe automation packages such as CA/Broadcom OPS/MVS, IBM AFOper and BMC AUTOOPERATOR.
- Strong working knowledge of System Automation's policy database (PDB).
- Experience with Netview for z/OS and Netview Pipes programming.
- Knowledge/skills on z/OS System Programming
- Experience with reviewing the performance of monitoring environment infrastructures, monitoring processes, event flow and historical data collection polices.
- Experience in the preparation and delivery of training
- Ability to work independently and take accountability.
- Strong collaboration and communication skills as you work across the client, partner, and IBM team.
- 5+ years of experience with IBM Z (OS/390, z/OS) and proficient with TSO/ISPF, REXX Programming, System Automation and Netview for z/OS.
- 5+ years of solution consulting or relevant industry experience.
Preferred Technical and Professional Expertise
- Experience with reviewing the performance of monitoring environment infrastructures, monitoring processes, event flow and historical data collection polices.
- Experience with CICS, DB2 and IMS operational interfaces.
- Experience with the following products will be highly regarded: IBM Z Operational Log and Data Analytics (ZLDA), IBM Z Anomaly Analytics (IzAA), IBM Watson® Machine Learning for z/OS, IBM Service Management Unite (SMU)
- Strong analytical and problem-solving skills with excellent attention to detail.
- Dynamic team player who is comfortable working in a small, but rapidly evolving environment.
- A passion for making a difference in their profession and the environment.