Introduction
This role is for the IBM Infrastructure, Hardware Organization Development team. The Hardware Organization is distributed worldwide with sites among other places like Tel Aviv Israel, Houston US, and Hursley UK. The current role is in Houston.
The candidate will use their knowledge of hardware and firmware design, system operation, together with functional specifications and high-level design documents, to support the IBM Architect, Engineering and vendor design team, to define and run verification tests, and to debug hardware issues on IBM Storage System products and peripherals.
This role involves hardware design reviews, hardware bring-up and verification activities in multiple disciplines, such as: storage media (SSD, HHD and DRAM) microelectronic (x86 CPUs, PCIe and I2C busses), firmware (BIOS, BMC, CPLD, TPM), electrical (PSU, BBU), and mechanical engineering.
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Using test equipment, the team bring-up and test the hardware functionality and, when needed, debug hardware and firmware faults and recommend solutions. The team follow development and test methodology including defect ticketing systems.
The team also collaborate closely with the rest of the development Organizations who require this hardware to deliver their Storage Solutions to IBM customers and ensure the software interfaces to enclosure management systems function correctly.
The team is also responsible for the ongoing hardware support for Storage Products after a launch. This involves the diagnosis of suspected hardware or firmware issues, or the Root Cause Analysis of confirmed failures in development and at customer sites.
Your role and responsibilities
- Failure Analysis of Storage Platforms and subcomponents.
- Bring up and Install of New Storage Systems.
- Test of new Storage Platforms and sub components.
- Install and upgrade of embedded code and system code.
- Design verification of new storage systems.
- Field and customer issue recreation and debug
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Experienced with Linux and other OS.
- Excellent verbal and written communication skills
- Experience with hardware such as: CPUs, Switches, PCIe and I2C busses
- Experience of Firmware operation on programmable devices, such as:, BIOS, BMC, CPLD, TPM), electrical (PSU, BBU)
Preferred technical and professional experience
- Experience with IBM Storage Platforms
- Test Experience
- Experience with Spectrum Virtualize
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.