Introduction
The IBM Cloud Networking Tribe is looking for a talented, innovative and enthusiastic Software engineering professional that will build the next generation IAAS to make our customers succeed. The IBM Cloud Networking Tribe has a global cloud presence that continues to grow and expand its reach. Our Network Services engineering team is responsible for delivering virtual network services with top-notch performance, first-rate security, fail-safe reliability and exceptional quality.
We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones.
Your role and responsibilities
• Run the production environment by monitoring availability and taking a holistic view of system health
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• Provide primary operational support and engineering for IBM infrastructure.
• Create sustainable systems and services through automation and uplifts
• Improve reliability, quality, and time-to-market of our suite of cloud solutions
• Provide support for production escalations and problem resolution for customers.
• Proactively identifying issues and improvement opportunities.
• Diagnose and resolve complex system, application software, security and related problems that impact system and availability.
• Gather and analyze metrics from production systems to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Understand business needs to define automation requirements and product architectural solutions.
• Develop high-level product specifications with attention to system integration and feasibility
• Define all aspects of development from appropriate technology and workflow to coding standards
• Collaborate with other professionals to determine functional and non-functional requirements for automation software
• Participate in technical reviews of requirements, specifications, designs, code and other artifacts.Learn new skills and adopt new practices readily in order to develop innovative and cutting-edge software products that maintain Company's technical leadership position
Required education
Bachelor's Degree
Required technical and professional expertise
• 2-3 years of experience on Software Industry.
• Experience in Linux and Unix-Like operating systems
• Proficiency in one or more high level languages, such as Python
• Ability to write shell scripts - Automation
• Experience in Cloud services and technologies like VPC, Gateways, NACL, security group.
• Experience in Network debugging and Network routing protocols such as BGP, ISIS and others
• Experience in DevOps and Site Reliability Engineering.
• Understanding of Microservice Architecture, Docker, Kubernetes, and other cloud native technologies.
• Debugging/Monitoring knowledge of Cloud Native Applications using Devops Tools such as Prometheus, NewRelic, Instana and others.
• Good to have understanding on Devops Lifecycle and associated tools such as Git, CICD tools like Jenkins, Tekton, Travis and others
• Understanding of Cloud Computing (IAAS, PAAS, SAAS) and Security Principles
• Understanding of software quality assurance principles
• A technical mindset with great attention to detail
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Outstanding communication and presentation abilities
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
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