Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
IBM's Federal Customer Transformation Service Line seeks a ServiceNow Solution Architect with functional expertise and a passion for modernizing government experiences on the ServiceNow Platform. Our ideal candidate has excellent presentation skills, finds creative solutions leveraging the simplest tools, has proven experience with Human-Centered Design principles, follows Agile fundamentals, and has the ability to tactfully challenge the status quo when it comes to the Federal experience.

• Active Top Secret Clearance with ability to obtain SCI
• A Bachelor's degree from an accredited university or college in a technical field such as
  
  Information Systems, Information Sciences and Technology, Engineering, Computer Science,
  
  etc., or the equivalent combination of education, technical training, or work experience.
  
  • Minimum of (5) years of progressive management experience
  
  • At least ten years of hands-on experience in work similar to that being supervised.
  
  • A deep understanding of ServiceNow's platform, modules, and architecture, ServiceNow
  
  Developer instance, and applicable tools such as ServiceNow Studio, Visual Studio Code, and
  
  ServiceNow PowerShell cmdlets.
  
  • An understanding of the SDLC and agile methodologies, including Agile sprint plans, code
  
  reviews, and change management procedures that ensure products are delivered quickly, but
  
  also meet high-quality standards.
  
  • Ability to lead and manage a team of developers, set priorities, manage risks, define scope,
  
  manage timelines, communicate progress and issues.
  
  • Proficiency in programming languages such as JavaScript, Angular JS, HTML, CSS, AJAX, Glide
  
  API, server-side scripting, data imports, and data exports, REST API, and OData API.
  
  • Familiarity with tools like Bravium Best Practice Engine, WebStorm, Browsers debuggers, and/or
  
  Splunk.
  
  • Knowledge of relational and non-relational databases such as Oracle, MySQL, and PostgreSQL.
  
  • Expertise in setting up and configuring data integration between ServiceNow and other systems
  
  leveraging ServiceNow Integration Hub, Integration Broker, and REST APIs.
  
  • Familiarity with change management & security approval processes and security regulations
  
  such as NIST standard SP 800.
  
  • Certified ScrumMaster (CSM), or comparable/equivalent qualifications.

• Experience in Federal government consulting engagements
• ServiceNow certifications
• SAFe® or Agile-related certifications