Introduction
Mission:
The Infrastructure AI Center of Excellence (COE) is a dedicated team of technical professionals focused on leveraging AI to empower IBM Infrastructure employees to be more effective in their jobs or improve customer's experience when they interact with IBM. We along with the AI Guild serves as a vehicle for knowledge sharing, collaboration, & skill development related to AI.
Our core objectives are VELOCITY and SAFETY. We want to help roll out AI projects as quickly as possible, while also ensuring that they are done safely and while operating within the guardrails for AI usage within IBM.
Your role and responsibilities
Your Role & Responsibilities:
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Looking to make a significant impact? This is your chance to become a key part of a dynamic team of talented professionals, leading the development and deployment of innovative, industry-leading, cloud-based AI services.
We are seeking an experienced AI & Cloud Software Engineering Manager to join us. This leadership role focuses on guiding, mentoring, and managing a team of engineers in designing, developing, and deploying AI-based services. You will be instrumental in problem-solving, automating wide ranges of tasks, and interfacing with other teams, offering managers, and customers to solve complex problems.
You will build a strong, agile, and modern team culture aimed at creating world-class development and deployment environments. Your efforts will ensure industry-leading user experiences for our customers. As an essential part of the leadership team, you will contribute to the cloud services architecture and design while mentoring the next generation of cloud engineers.
Responsibilities:
• Lead, mentor, and manage a team of AI and cloud software engineers.
• Oversee the planning, execution, and delivery of AI-based services and cloud solutions.
• Provide technical direction and architectural oversight for AI and cloud projects.
• Interface with other teams, managers, and customers to align project goals and deliverables.
• Address and resolve technical challenges and roadblocks faced by the team.
• Monitor and evaluate team performance, providing feedback and development opportunities.
• Stay updated with the latest trends in AI and cloud technologies to encourage continuous improvement.
• Ensure the delivery of industry-leading user experiences for customers.
• Allocate resources effectively to meet project and organizational goals.
• Maintain comprehensive documentation of projects and processes, and report progress to senior management.
Required education
Bachelor's Degree
Required technical and professional expertise
Required Skills:
• Minimum 12-15 years of experience as Full Stack Developer with a focus on AI projects
• Experience with AI and machine learning frameworks such as scikit-learn, TensorFlow, PyTorch, LLMs, Generative AI.
• Familiarity with AI model deployment and integration.
• Solid understanding of backend technologies, including server-side languages (Node.js, Python, Java, etc.) and databases (Cassandra, PostgreSQL, etc.).
• Understanding and experience with RESTful APIs, Java/J2EE, Kafka & GitHub.
• Strong experience with Cloud Technologies, Kubernetes based microservices architecture, Kafka, Object Storage, Cassandra database and docker container technologies. Knowledge on IBM Cloud Technologies will be an added advantage.
• At least 6 years of hands-on development experience building applications with one or more of the following: Java, Spring, Liberty, Node.js, Express.js, Golang, NoSQL DB, Redis, distributed caches, containers etc.,
• At least 3 years of experience in building and operating highly secured, distributed cloud services with one or more of the following: IBM Cloud, AWS, Azure, SRE, CI/CD, Docker, Container orchestration, performance testing, etc.,
• At least 3 years of experience in web technologies: HTTP, REST, JSON, HTML, Ajax, JavaScript etc.,
• Solid understanding of the micro-services architecture and modern cloud programming practices. Strong ability to design a clean, developer-friendly API.
• Passionate about constant, continuous learning and applying new technologies as well as mentoring others.
• Keen troubleshooting skills and strong verbal/written communication skills.
Preferred technical and professional experience
Preferred Skills:
• Experience in using messaging brokers like RabbitMQ, Kafka etc.
• Operating Systems (such as Red Hat, Ubuntu, etc.)
• Knowledge of network protocols such as TCP/IP, HTTP, etc.
• Experience and working knowledge of version Control systems like Github and build tools like Maven/Gradle
• Ability to learn and apply new technologies quickly
• Experience in working on a SaaS application with high industry standard CI/CD, and development cycle processes
• Strong sense of ownership of deliverables
• UI test automation skills - Selenium and/or Puppeteer
• Beyond the requirements, candidates should be passionate about in the role:
• Continuous learning and ability to adapt to change
• Working across global teams and collaborating across teams and organization boundaries
• Finding innovative ways to solve complex problems with cutting edge technologies.
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
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Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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