Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered,
cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities
for our IBMers, so the door is always open for those wanting to grow their careers.
We are seeking a skilled developer to join our IBM Software team. As part of our team, you will be responsible for
developing and maintaining high-quality software products, working with a variety of technologies and programming
languages.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain
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positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
The job responsibilities include troubleshooting and solving, complex, technical issues for the Builds and Release Engineering team, as part of projects that involve enterprise customers using technical knowledge, product knowledge, problem-solving skills and exceptional written and verbal communication skills in an English-speaking environment. Our client list includes top technological and financial companies, as well as government agencies from all over the world. The engineer will drive customer satisfaction aiming to avoid critical situations.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Work with development teams in agile methodologies and provide a backbone to product builds and releases as part of the Release
Engineering Team
• Acquire and maintain knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to
provide technically accurate solutions to users
• Work with other IBM development teams to analyse and help solve technical issues as needed.
• Integrate tooling solutions and frameworks in the build pipeline that involves 250+ Physical CPUs and 2+ TB of RAM, and monitor
performance and benchmarking parameters
• Assist other support engineers in support of complex issues when required
• Contribute to the development of a technical knowledge base
Work as an active team member, providing ongoing feedback and suggestions for improvement.
Preferred technical and professional experience
2-3 years of relevant industry experience, with a total of 3-7 years of Experience
Exposure to Linux APIs and Linux as a Development environment
Working Knowledge of Ansible/Docker/Jenkins/Travis/Kubernetes and decomposing legacy stacks into microservices based on
Java/JS-based technologies
Familiarity with DevOps Tooling integration and, migrating/maintaining legacy frameworks
Skills to diagnose and troubleshoot systems and related network issues
Understanding of the software development lifecycle and agile methodologies
Excellent communication skills
Ability to understand and document complex multi-faceted technical issues
Technical or scientific academic background, with exposure to roles that involve Technical Support
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.