Site Reliability Engineer

Introduction

• The IBM Cloud Site Reliability Engineering (SRE) team is working on providing infrastructure and operations solutions to maintain scalable, highly reliable, and highly secure cloud-based software infrastructures to enable our clients to meet their on-demand IT and security needs to disrupt their industries (Financial, Manufacturing, Insurance and more).
• Above all, we are looking for applicants who desire creative freedom and who will thrive in an open, vibrant, flexible, and collaborative environment.

Your role and responsibilities

• Design, develop, and own different tooling and automation to monitor and improve availability, scalability, latency, and efficiency of highly secure, confidential computing cloud services.
• Deploy and manage infrastructure and services in IBM's Cloud ecosystem.
• During your workday, as part of a global team using a follow-the-sun model, you will handle both real-time alerts as well as customer reported problems.
• Participate in scrums, sprint planning and retrospectives; Be an active member of the team and provide feedback and improvement ideas.
• Work collaboratively with the extended IBM teams, learn new technologies and apply the skills learned.
• Respond with urgency to incidents, perform root cause analysis, and build a knowledge base to enable sharing with other teams.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Experience using Linux, GitHub, Bash, Python, Node.js, Docker, Kubernetes, and Ansibles
• Experience developing tests and reliable automation for common, repeated tasks
• Demonstrated experience with REST APIs and automation
• Proficient in cloud computing and services, specifically logging and monitoring
• Strong debugging, problem determination, and isolation skill
• Effectively communicate with global, cross functional teams and customers
• Team player who can work collaboratively, innovate, and be a quick learner

Preferred technical and professional experience

• 6+ years of experience managing cloud-based services and data centers
• Extensive knowledge of Cloud Technologies, Kubernetes, Storage, and Networking
• Proven track record of successfully leading technical teams
• Experience in project management and improving team operations
• SRE Foundation Certification or similar

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

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