Introduction
At IBM, we are driven to shift our technology to an as-a-service model and to help our clients transform themselves to take full advantage of the cloud. With industry leadership in AI, analytics, security, commerce, and quantum computing and with unmatched hardware and software design and industrial research capabilities, no other company is as well positioned to address the full opportunity of enterprise cloud computing. We are looking for a Site Reliability Engineer to join our IBM Cloud VPC Observability team. This team is dedicated to ensuring that IBM Cloud is at the forefront of reliable enterprise cloud technology. We are building platforms to deliver performance, reliability and predictability for our customers' most demanding workloads, at global scale and with leadership efficiency, resiliency and security. If you are someone who wants to know what it takes to build a scalable, secure and reliable service and want to grow your technical depth in all aspects of Site Reliability Engineer including security, monitoring, automation, development, infrastructure, self-healing, troubleshooting and are a go-getter with an ownership mindset, we may be the right team for you.
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Your role and responsibilities
- Implement and administrate infrastructure and solutions that support our team
- Work in a Kubernetes based micro services environment to support our leading edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline)
- Contribute to our continuous improvement and continuous delivery while increasing maturity of DevOps and our agile adoption practices
- Support the compliance and security integrity of the environment through your work
- Partner with other teams, functional managers and program managers to deliver mission-critical services
- Support development of new and enhanced pipeline capabilities
- Adopt and build on automation solutions governed by SRE principles including CI CD pipelines, configuration management, immutable infrastructure deployment, auto healing systems etc.
- Provide technical escalation support
- Conceptualize, Design, implement, manage and create a reliable, highly performant, scalable automation solutions that can build consistency across our infrastructure
- Work with and adopt open source technologies as well as participate in new IBM innovations across IaaS
- A self-driven attitude to propose, test and implement solutions and improvements for review and consideration with your peers
Required education
Bachelor's Degree
Required technical and professional expertise
- Over 7 years of hands-on experience with programming languages such as Go, Python, Bash Scripting
- Familiarity with using Jenkins / Tekton for CI and ArgoCD / Jenkins for CD
- Knowledge of security tools, including static code and dynamic code analysis, vulnerability scanners, and intrusion detection/prevention systems.
- Experience on Containers and Container Orchestration tools such as Docker and Kubernetes.
- Delivering micro services reliable at scale with horizontal pod scaling etc.
- Familiarity with cloud platforms and their orchestration using IAC tools like Terraform and Ansible and automated deployment using Helm
- Container performance and security
- Familiarity with automation using scripting languages like Python
- 7+ years working with designing, developing and deploying software with Cloud technologies like AWS, Azure, IBM Cloud or GCP.
- Understanding of secure principles
- Understanding of version control systems like Git and artifact management tools such as JFrog Artifactory.
- 5+ years experience with Monitoring technologies: Sydig, Grafana, ELK, Mimir, Zabbix etc.
- Release Engineering (Git Branching, versioning, tagging)
- Experience with Agile software development
Preferred technical and professional experience
- Familiarity with Open Telemetry concepts, Tracing, Metrics, Events and other Observability principles
- Familiarity with using Grafana stack like Mimir, Grafana Alloy agent etc.
- CI CD implementation experience using Tekton and ArgoCD
- Expertise with end to end infrastructure automation using Python, Terraform, Ansible
- Familiar with adopting secure practices and processes
- Familiar with Linux systems and troubleshooting on them
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
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