Site Reliability Engineer

Your role and responsibilities

About the team

The Infrastructure Orchestration team is a core part of HashiCorp's internal platform infrastructure group. At the intersection of site reliability engineering, software development, and infrastructure, this team is responsible for building the software that deploys and orchestrates infrastructure underpinning the HashiCorp Cloud Platform. We are working on the next-generation infrastructure platform for internal and external services, developing common tooling and workflows that are low friction and enable teams to get services built and deployed quickly and securely.

We work closely with our sister infrastructure teams, release engineering, developer productivity, site reliability engineering teams, and other internal groups consuming our infrastructure platform. As our group expands, we're seeking mid-level software engineer to join our infrastructure team.

Our infrastructure is hosted on AWS (EC2, S3, RDS, ECS) with backing data stores like PostgreSQL. We leverage the HashiStack suite (Terraform, Consul, Nomad, Vault, Packer) and in-house tooling written in Go. We ensure that all infrastructure components we offer to internal teams can be deployed consistently, reliably, and managed in a secure and compliant manner.

If this sounds interesting, we'd love to meet you! We have a large footprint and a quickly growing user base, with many interesting problems and opportunities for growth and development.

What you'll do (responsibilities)

• Contribute to the research and evaluation of infrastructure technologies to support our Engineering teams, including drafting RFCs and collaborating with senior engineers on technical decisions

• Build, deploy, and support new platform tooling

• Work with teammates to improve and evolve our software engineering practices

• Create tools for automating deployment, monitoring, and operations of the platform

• Improve reliability and performance of internal infrastructure by maintaining, debugging, and optimizing platform components

• Enhance engineering productivity by building tools that automate operations

• Participate in on-call rotations to support the health of our infrastructure and respond to incidents

• Collaborate with the team, contributing to Engineering RFCs that shape the evolution of our internal platform

• Reviews technical contributions for quality and consistency, partners with stakeholders and teams to resolve issues and propose technical or architectural changes

This job can be performed from anywhere in the US

Required education

High School Diploma/GED

Preferred education

Master's Degree

Required technical and professional expertise

• Proficiency with Go or another modern programming language

• Experience operating AWS, Azure, or Google Cloud infrastructure

• Familiar with microservices architectures, and ideally have seen microservices in operation at a global scale, including its active development

• Comfortable and enthusiastic about adopting the HashiCorp way of building systems, using an infrastructure-as-code (IaC) approach, and taking advantage of immutable infrastructure

• Have a good handle and understanding of platform engineering

Preferred technical and professional experience

• Experience using source management tools like Git

• Have a willingness to learn new technologies and methodologies

• Understand the difference between shipping a project that's done versus a project that is perfect

• Have a customer-centric attitude and willingness to enthusiastically support the engineering teams to help

HashiCorp continue to deliver great products and services

• Familiarity with durable workflow technologies, such as Temporal or Cadence

• Professional experience with configuration management tools such as Ansible, Chef, Puppet, or Salt to

manage Linux hosts

• Familiar with infrastructure management and operations lifecycle concepts

• Experience building and supporting the production infrastructure for a large-scale SaaS application

• Prior exposure to building and operating a large-scale cloud-based infrastructure

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.