Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
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Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
#LI-hybrid
Your Role and Responsibilities
- AMS Continuous monitoring of the applications included in the defined scope of services, e.g.
- Performance
- Jobs
- Interfaces
- Dumps
- Print Queues
- Creation and maintenance of incidents/tickets, resulting from above-mentioned tasks.
- Recommendations for improvements regarding recurrent incidents
- Recommendations for Performance optimization
- Access Management/ Authorization - creation and/ or change of roles in SAP; critical role analysis; audit analysis request
- Maintenance of the operations manual
Required Technical and Professional Expertise
- Experience with SAP projects
- Specialized in design and configuration of SAP Sales and Distribution (SD) module
- Experience with SAP SD user exits for sales order, delivery, billing, etc
- Good knowledge of SD pricing
- Understanding of SD account assignment and revenue recognition processes
Preferred Technical and Professional Expertise
- Excellent communication skills