Introduction
We are looking for a seasoned Network Architect with over 20 years of experience in the IT industry. The ideal candidate will have a robust background in network architecture, design, and planning, with a deep familiarity with IT solutions including server, storage, networking, and software. This role requires extensive experience in both cloud and data center environments, with the ability to design, integrate, and manage complex cloud and on-premises infrastructures. Strong presentation and communication skills are essential for effectively conveying architectural solutions to clients, vendors, and internal teams.
Your role and responsibilities
- 15+ years experience in network product support (Cisco, Juniper, F5, etc), design, and implementation
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- CCIE or equivalent (CCIE/JNCIE certification, or equivalent would be a great plus)
- Networking solution experience in design, plan, implementation & build of large-scale data centers of complex networks, including network diagnostic, monitoring and analysis tools.
- Understanding of network operating systems (JUNOS, Cisco IOS, and etc.)
- In-depth knowledge of communication protocols and routing protocols (BGP, MPLS, IS-IS, OSPF).
- Hands-on experience with Cisco, Juniper solutions or equivalent
- Route /Switch L2/L3 technologies.
- Ability to work independently & Collaborate in team work.
- Excellent communication skills regarding technical and non-technical concepts.
- Acts as a professional technical interface to customers for network solution and delivery quality.
- Performs technical service and/or pre-sales support for Networking. Assists in engaging services activities including systems assurance, installation, account management, basic problem determination, discontinuance and relocation for network systems.
Required education
Bachelor's Degree
Required technical and professional expertise
- Exhibits excellent communication, leadership and problem solving skills.
- Applies specialized technical training, experience and knowledge to assist customers.
- Demonstrates required proficiency in technical skills for this position.
- Strong Service & Business Mind.
- Normal/flexible office conditions at IBM and customer locations.
- High availability and responsiveness goals; require use of many communications technologies.
- Possesses experience with System, Hardware or Server
Preferred technical and professional experience
Proven Experience: Demonstrated track record of success in providing technical support, emphasizing a focus on customer satisfaction. Coordination Skills: Strong coordination skills, particularly in managing hardware and software support for seamless customer experiences. Exceptional Operational Service Delivery: Exceptional expertise in delivering operational services, ensuring high levels of customer satisfaction.
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
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Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.