Introduction
WatsonX Orders is an IBM Silicon Valley based technology development group targeting the development of world-class conversational AI. Our mission is to deliver advanced technology solutions that address real-world, data driven needs in a customer-facing the quick service restaurant, environment. We are focused on using state-of-the-art Machine Learning, AI, and related technologies to completely transform the customer experience!

Your Role and Responsibilities
We are seeking to hire an experienced ML Engineer to join our growing team! This is a hands-on technical role where you will spend most of your time designing, coding, and implementing ML solutions to conversational AI problems, along with ongoing evaluation of model performance both in isolation as well as using results from production use cases. We are looking for someone who has expertise designing and implementing speech-to-text and text-to-speech solutions.

• Investigate and experiment with new model architectures to improve existing ML models, training pipelines, and run-time inference performance
• Creatively balance the demands of production-level software engineering with exploratory research and development
• Work with teams to develop and improve ML pipelines that go all the way from R&D to at-scale deployment

• Extensive (min. 5 years) experience working with coding (Python)
• Experience using PyTorch, TensorFlow, or similar tools
• Hands-on experience with translating research papers into code and optimizing them for production
• Experience with sequence-to-sequence neural networks (e.g. LSTMs, GRUs, Transformers, etc.) in any domain
• Hands-on experience with ML model deployment and inference in a production environment
• Deep understanding of Machine Learning mathematics and linear algebra

• Experience developing production-level Python
• Experience of working on ASR or TTS models
• Experience with MLOps and/or ML at scale