Introduction
As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products.
• Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference.
• Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation.
• Work on automation where possible and think of process improvements.
• Work end-to-end on release cycles from analysis of requirements up to publishing content.
• Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use.
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• Ability to use IBM guidelines, correct grammar, and style guide and document accordingly.
Your role and responsibilities
As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products.
• Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference.
• Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation.
• Work on automation where possible and think of process improvements.
• Work end-to-end on release cycles from analysis of requirements up to publishing content.
• Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use.
• Ability to use IBM guidelines, correct grammar, and style guide and document accordingly.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
5-13 years of relevant industry experience,
• Good communication and interpersonal skills
• Ability to decipher technical documents and write from a user perspective.
• Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality.
• Documentation Development Life Cycle knowledge.
• Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub.
Preferred technical and professional experience
Knowledge about Cloud technologies and emerging trends
• Contextual help and Online help development with Embedded User Assistance (EUA)
• Progressive disclosure
• Testing GUI/product/help function
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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