Senior Delivery Manager- webMethods

Your role and responsibilities

As a successful Delivery Manager in Technology Expert Labs, you will lead a team of technical experts to ensure the formulation, development, and implementation of projects that meet and exceed the client's business objectives. In this role, you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan, budget, schedule, and staffing requirements while exceeding your client's expectations. Project Managers at IBM succeed by demonstrating a natural bias towards self-motivation and initiative in addition to navigating data and people to find answers and presenting solutions.

If you are passionate about success, with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the life' of this opportunity may include, but not be limited to...

• Project Management: Creating and executing project management plans including, financial, scope, and change, deliverables and communication controls.

• Cross-Team Communication: Strong communication skills (written and verbal) with the client, partner, and account team on project status.

• Reporting and Metrics Management: Report and strategize solutions for managing project metrics including project health, financials-costs, revenue, and gross profit, team productivity, and client satisfaction.

• Building Credibility and Influences: Navigating across venues to resolve issues, developing and documenting risk mitigation strategies, providing project direction that quickly builds credibility and influences as a trusted advisor.

• Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines.

• Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Should have 10+ years of experience managing largescale webMethods engagements as project manager and/or SCRUM Master and should be adept at managing multiple projects, in parallel, when required.
• Contract management and portfolio management: should have experience of drafting and managing various types contracts such as Fixed Price (FP) and Time & Material (T&M).
• Should have experience in understanding and managing financial indicators such as gross margin, revenue - forecast vs. actuals and in billing and invoicing
• Coordinate and work with sales, pre-sale and internal teams to understand business needs and articulate proposals through means of presentations, case studies, proof of concepts etc.
• Technical experience implementing Integration engagements

Preferred technical and professional experience

• Should have experience in working with multi-cultural global teams and customers
• Should have managed engagements of more than 15+ resources and should be familiar with all aspects of project management.
• Assumes responsibility for a project and provides leadership in setting up project from initiation to implementation and ensuring that customer, people and business goals are met while delivering high quality solutions
• Recommends and implements process improvements with focus on innovation and value to customers
• Experience supporting Pre-sales and Bid management
• Respond to RFPs and RFIs from potential customers
• Work on optimizing cost and ROI to create a persuasive bid
• For winning bids, draft statutory and legal documents such as letter of intent, master services agreement, statement or work etc.
• Must be adept at executing projects using various Agile and Kanban implementation approaches such as Scrum, Kanban, Lean and/or ScrumBan

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.