Introduction
As a Technical Support Professional at IBM you are the first point of contact with our clients. Your main responsibilities are to provide technical support and assistance to clients and business regarding their software issues. We provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye, and the world remains safe because of the dedication our Technical Support has to our clients. Whether you are working on projects internally or for a client, Technical Support is critical to the success of IBM
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
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Are you ready for a career in IT Security ? Join a dedicated team of professional system administrators that provide security services for AIX servers that are critical to the development, support and manufacturing mission in IBM Systems.
The responsibilities include:
- Implement and execute security controls in a centralized and consistent manner
- Address emerging security threats
- Improve security posture
- Risk management
- Patch management
- Vulnerability scan execution and resolution
- Antivirus deployment and definition updates
- Log monitoring
- Access management
Required Technical and Professional Expertise
- 2+ years of Industry experience.
- Linux, AIX & Windows administration skills
- Knowledge of scripting languages to automate daily task
- Basic knowledge on Computer Networks (protocols)
- Basic knowledge on IT Security (patch management, vulnerabilities, threats, risks, exploits, etc)
- Very good written and verbal communication
- Fluent in English
- Problem Determination skills
- Ability to take leading role in Critical Situation resolution
- Ability to work within a virtual cross-functional team (teaming being an essential part)
- Strong communication skills, ability to explain complex technical information in a form consumable by non-technical people and an ability to drill down to customers requirements
- Ability to remain calm under pressure, be well organized and self-sufficient.
Preferred Technical and Professional Expertise
- Ansible knowledge
- Any middleware knowledge (Apache, SSH, DBMS, etc)
- Knowledge of AIX SMIT and installp package manager command
- Familiarity with AIX LPARS, WPARS and DLPARS
- Installation and Management of VIO servers, Containers, Kubernetes, etc
- FSP, VM ware, Power systems