Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
#LI-hybrid
Your Role and Responsibilities
- AMS Continuous monitoring of the applications included in the defined scope of services, e.g.
- Performance
- Jobs
- Interfaces
- Dumps
- Print Queues
- Creation and maintenance of incidents/tickets, resulting from above-mentioned tasks.
- Recommendations for improvements regarding recurrent incidents
- Recommendations for Performance optimization
- Access Management/ Authorization - creation and/ or change of roles in SAP; critical role analysis; audit analysis request
- Maintenance of the operations manual
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Required Technical and Professional Expertise
- SAP Hana knowledge
- SAP MM consultant experience min.3 years
Preferred Technical and Professional Expertise
- Italian language