Introduction
Technical and strategic knowledge to design, implement and optimize automated marketing campaigns.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
Senior consultant, expert in Salesforce's Marketing Cloud tool, responsible for designing the campaign days for each of the campaigns, setting checkpoints and making adjustments based on the results obtained.
Required education
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Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Automation and advanced segmentation to personalize the customer experience.
- Improved email deliverability (IP warming, SPF, DKIM, DMARC).
- Metrics analysis and reporting with Marketing Cloud Intelligence (Datorama).
- Compliance with regulations such as GDPR and CCPA.
Preferred technical and professional experience
- Mail Studio: Creation and personalization of emails with AMPscript and Dynamic Content.
- Journey Builder: Automation of customer journeys based on data and triggers.
- Automation Studio: Programming of processes such as data import, segmentation and sending.
- Data Extensions & SQL: Creation and management of relational databases within SFMC.
- Contact Builder: Data modeling and relationships between data extensions.
- Cloud Pages & Landing Pages: Creation of web pages and forms with HTML, CSS and AMPscript.
- Mobile Studio: Configuration of SMS and push notifications.
- Advertising Studio: Integrations with social networks and custom audiences.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.