Introduction
In this role, you will become part of a dynamic, global team that works closely with sellers to optimize proposals and review sales tactics. Our mission is to provide essential support to sellers by handling their presales administrative tasks, enabling them to focus more time on high-impact, revenue-generating activities. As a member of this team, your contribution will be crucial in streamlining processes and ensuring that sellers can devote their energy to cultivating client relationships and driving sales.
In summary, this is an exciting opportunity to join a collaborative, global team that values creativity, innovation, and long-term growth. By supporting sellers in their presales activities and contributing to strategic sales tactics, you will help shape the future of our organization and create a meaningful impact on the success of our clients and partners worldwide.
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Your role and responsibilities
This specialty requires Quote to Cash (Q2C) process knowledge. Responsibility of accurately handling processing/transaction requirements. Focuses on presales support such as, but not limited to, proposal support and inventory review. This may involve new contracts and/or expanding or managing existing client relationships.
Typical responsibilities include resolving client issues and working with IBM teams to support for delivery of products to clients world-wide. Maintain and disposition new field inventory and related process. Execution of defined processes must be in line with business controls and meet business objectives.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Language: English and Portuguese
Growth-driven mindset.
Excellent in Client Relationship Management.
Detail-oriented.
Candidate must be a Critical thinker with good problem-solving skills. Able to analyze information, trends, root cause.
Highly organized and excellent in time management.
Strong business writing, communication and presentation skills.
Quick learner and can educate the others on process updates
Shift: Night
Work Set Up: Hybrid (3x RTO)
Work Location: IBM Eastwood office
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.