Introduction
Being a Digital Technical Specialist (DTS) in IBM means a career where you're a technical expert helping to lead prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. It means you'll be directly impacting their adoption of next-generation cloud platforms to develop, run and manage workloads of some of the worlds most transformational enterprises and culturally influential brands.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.
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Your Role and Responsibilities
Your Role and Responsibilities
In your role as a Red Hat Digital Sales Technical Specialist, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the client's business/technical requirements and/or competitive landscape and combine this with your knowledge of the Red Hat and IBM solutions to present value-driving solutions that compel clients to invest in us. You will demonstrate product capabilities selling with the "show me, don't tell me"Approach.
You will be the go-to product subject matter expert with technical ownership of sales opportunities for your Squad. A typical day may involve:
- Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution.
- Understand Red Hats points of view, the competition in the market, and know how to position Red Hats unique value proposition.
- Lead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience.
- Interlock with Digital Sales Specialists (DSS) and Partner Technical Specialists (PTS) on territory strategies and opportunities.
- Develop and maintain strong digital selling presence, use of digital platforms, and techniques to demonstrate technical subject matter expertise.
Required Technical and Professional Expertise
- Fluent Spanish
- Effective Communication and Relationship-Building: Successful communication and relationship-building in enterprise and SMB environments.
- Pre-sales Expertise: Experience in pre-sales, sales engineering, or consulting, working with client subject matter experts to scope and demo solutions.
- Technical Proficiency: Strong technical skills and a passion for Cloud technologies.
- Sales Success: Track record of success in Technical Sales.
- Agility / Adaptability to work as part of a cross functional team and able to adapt to changing markets/client needs
- Ability to interpret and articulate customer business and technical needs.
- Understanding of complex enterprise solutions and architectures
- Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)
- Broad understanding of the application life cycle from development to production and its respective practices (DevOps)
Preferred Technical and Professional Expertise
- Previous experience in a technical pre-sales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies.
- Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling
- Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies