Introduction
As Digital Project Manager, you are empowered to bring forward the best experiences for our clients and their customers. You will need to have keen sensibilities for business and service design, and can break down complex problems into expertly crafted solutions to connect the dots between our clients' business vision and product requirements. You will be at the center of driving our clients transformation: to identify their business challenges and opportunities; to define their experience strategy, to conceptualize user journeys, and to create digital products to accelerate their business goals.
This position will have responsibility for the end to end experience design and execution, leading customer research activities, social listening, and conducting stakeholder interview and brainstorming workshops. Subsequently, you will be responsible for devising the client's experience strategy to fulfil goals in customer acquisition, retention and advocacy. And, working in collaboration with our business analyst and product engineers, to develop solutions and continue to evolve and iterate designs in an agile manner. Teaming between practitioners, client resources, and third party partners is critical to this role.
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Your role and responsibilities
• Responsible for overall project management to ensure projects are delivered on-time, within scope and within budget
• Manage both internal resources (onshore or offshore resources) and 3rd party vendors for smooth delivery of projects
• Responsible for managing teams at cross country level, this includes business & technical teams (Business Analysts, Architects, Delivery Teams, UX/UI Designers, Testers)
• Able to manage dependencies across multiple work streams for system implementation projects
• Lead and manage the team to complete release planning and transition to BAU for implementation projects
• Develop detail project plan to monitor and track progress
• Manage project changes such as scope, schedule and costs
• Proven experience in identifying project risks and issues, and making effective decisions/engaging project team members to develop risk mitigation plans
• Manage the relationship with the client and key stakeholders
• Support pre-sales activities from proposal construction to presentation
Required education
Bachelor's Degree
Required technical and professional expertise
• Responsible for overall project management to ensure projects are delivered on-time, within scope and within budget
• Manage both internal resources (onshore or offshore resources) and 3rd party vendors for smooth delivery of projects
• Responsible for managing teams at cross country level, this includes business & technical teams (Business Analysts, Architects, Delivery Teams, UX/UI Designers, Testers)
• Able to manage dependencies across multiple work streams for system implementation projects
• Lead and manage the team to complete release planning and transition to BAU for implementation projects
• Develop detail project plan to monitor and track progress
• Manage project changes such as scope, schedule and costs
• Proven experience in identifying project risks and issues, and making effective decisions/engaging project team members to develop risk mitigation plans
• Manage the relationship with the client and key stakeholders
• Support pre-sales activities from proposal construction to presentation
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.