Introduction
Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your Role and Responsibilities
Description
IBM App Automation and Modernization Software is responsible for creating software products that help our customers adopt and engage with our highly complex product portfolio. This role is part of IBM Hybrid iPaaS- to define a platform experience of a large portfolio of integration and API management capabilities.
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As a UX designer on the App automation team, you will create a variety of design deliverables, drive stakeholder alignment, and demonstrate impact and influence on the product roadmap. Rigor, attention to detail, insatiable curiosity, comfort with ambiguity, and excellent time management will be critical to your success.
Responsibilities
- Translate actionable insights from the design research team into low and high-fidelity mock-ups, patterns, prototypes and development-ready specifications.
- Participate in conversations around common patterns, assets, and efficiencies within the product space.
- Collaborate directly with your design team and developers to build out, update, and modernize software product user interfaces (while using agile methodologies).
- Design business process scenarios and flows for user interfaces and demos.
- Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
- Understand business problems across our customer set in order to have context for deliverables.
- Share work in progress, along with giving and receiving critique.
- Collaborate with a wide variety of people (design researchers, content designers, developers, product owners, etc.) across our worldwide teams
- To learn, mentor and contribute to the overall culture of the team and have an innovative mindset.
Required Technical and Professional Expertise
- Experience (7+ years) in solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
- Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
- Experience with design tools (Figma, Adobe Creative Cloud, Collaborative tools like Mural/Miro etc.).
- Strong communication, storytelling and documentation skills.
- Comfortable working in a dynamic, team-based environment.
- Contribute to a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
- Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design and design best practices.
- Experience with enterprise software design and delivery
- Experience with working with and contributing to a design system
Preferred Technical and Professional Expertise
- Familiarity with IBM's app automation and modernization software
- 8+ years' operating in Product Design
- Understand modern design thinking and design trends (including responsiveness and accessibility).