Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

• You will furnish data as needed to both the internal business controls team and during audit processes.
• Ensure compliance with the client's existing standards.
• Contribute, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account.
• Keep systems updated and send out status notifications as required.

• Graduate or postgraduate (MBA HR is preferred) with 1-2 years of experience in Business/Operations Reporting for any International IT / ITES Company
• Strong knowledge of advanced Excel and Macros.
• Anticipates and adapts to evolving customer needs, and proactively follows up with key customers to ensure effective resolution and action plans.
• Should possess the skill to address challenging customer service issues, demonstrate a high level of numeracy with meticulous attention to detail, and emphasize the importance of teamwork within the role.

• Excellent communication skills in English both oral and written.
• Self-directed and ambitious achiever, meeting targets effectively.
• Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.