Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
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Your role and responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with clients' goals. Your role involves applying technical expertise to ensure world-class delivery while leveraging consultative skills such as problem-solving, issue- and hypothesis-based methodologies, communication, and service orientation.
A day-in-the-life of this role may include:
- Solving Client Challenges Effectively: Understanding clients' key challenges and developing solutions that deliver business value across design, development, integration, implementation, migration, and product support.
- Agile Planning and Execution: Creating and executing agile plans, including installing and provisioning assets, testing, migrating to production, and managing day-two operations.
- Technical Solution Workshops: Conducting and participating in technical workshops to optimize solutions.
- Building Effective Relationships: Developing relationships at all levels-from engineers to CxOs-and navigating complex discussions to drive consensus.
- Self-Motivated Problem Solver: Demonstrating a proactive approach in finding answers and presenting solutions.
- Collaboration and Communication: Working across clients, partners, and IBM teams to ensure successful solution deployment.
Required education
Associate's Degree/College Diploma
Preferred education
Associate's Degree/College Diploma
Required technical and professional expertise
- Experience in designing and documenting server implementation solutions that meet customer business needs.
- Hands-on experience with IBM PowerVM, KVM, and RedHat Virtualization (RHV).
- Installation and management of RHEL servers (bare metal and virtualized), KVM, AIX, VIOS, and RedHat OpenShift; LPAR creation and management.
- Experience with AIX/Linux administration, OS backup, migration, bash scripting, and data center planning.
- Hands-on experience in installation, configuration, maintenance, and troubleshooting of AIX, Linux on Power (RedHat/SLES/Ubuntu), and RedHat OpenShift.
Preferred technical and professional experience
- In-depth knowledge of AIX/RedHat Linux operating systems.
- Expertise in at least one technical area, such as virtualization (PowerVM) or System Z/LinuxOne.
- Experience with containers, Kubernetes, RedHat OpenShift, Ansible, and PowerHA/Linux HA.
- Performance monitoring, tuning, migration, upgrades, and updates.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.