Introduction
At IBM, we're driven to create innovative solutions that transform industries and lives. We are seeking collaborative and confident Quality Assurance (QA) engineers for our Productivity Measurement Lab with extensive manual and Automation testing experience for large scale enterprise applications and AI powered productivity Assets and Assistants
This job will give you an opportunity to work closely with the development teams and IBM product engineering teams building AI powered assets and Assistants, As a QA Engineer you will play a critical role in identifying issues, ensuring high standards of software quality and contributing to the continuous improvement of our tools and processes. The platform and asset offerings will support both SaaS and on-premises assets and tools. Our global development teams for platform and assets are spread across India, the US, and Romania.
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Your role and responsibilities
- Develop and execute comprehensive test plans and test cases for Projects, tools and assets
- Perform functional, Integration, regression and performance testing to ensure the software meets the required quality standards
- Conduct thorough testing of the AI powered Assets and Assistants that support quality Assurance and ensure they function as intended both independently and when integrated with other systems
- Evaluate AI powered Assistants' performance Accuracy and reliability within the context of their intended use cases.
- Test the user interfaces, APIs and interactions of the AI powered tools ensuring seamless and effective user experience.
- Develop and maintain automated test scripts to enhance the efficiency of the testing process
- Utilize testing tools and frameworks to streamline the testing process and improve coverage.
- Proactively identify areas of improvement in the testing process and suggest new approaches, tools to enhance the effectiveness and efficiency.
- Maintain accurate and thorough documentation of all test activities including Test plans, test cases, results and defect logs.
- Communicate effectively with peers and cross-teams to clarify technical details, share ideas.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Educational Background: Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent practical experience. Relevant certifications in Quality Assurance or Software testing are a plus.
- 10+ years of experience in Quality Assurance with a focus on software testing.
- Knowledge of AI/ ML concepts and experience in testing AI powered applications or working with Machine learning models is highly desirable.
- Proven experience in writing and executing both manual and automation test cases.
- Java Proficiency: Strong in Java OOPs concepts and experience in Automation testing using Java and JUnit framework, Selenium, JIRA or similar tools.
- Hands on experience with API Testing tools such as Postman, SoapUI, RestAssured with a strong understanding of RESTful and SOAP services
- Excellent Problem-Solving Skills: Demonstrated experience in problem-solving, with the ability to tackle complex issues and find effective solutions.
- Collaborative Development: Work closely with development teams to identify potential weak spots, inefficiencies, and issues within software systems, fostering a collaborative approach to software quality. Strong knowledge in manual Software Testing concepts.
- High degree of initiative and the ability to work independently in a fast-paced environment.
Preferred technical and professional experience
- Performance and Load Testing: Experience with Performance testing tools such as JMeter, LoadRunner, Gatling to evaluate the scalability and performance of applications. Ability to simulate High traffic conditions and analyse performance bottlenecks.
- Agile Project Management Tools: Proficiency with Agile Project Management tools (e.g., GitHub, ZenHub, JIRA), including the ability to utilize these tools for project tracking and management
- Industry Experience: Knowledge of industry-specific challenges and trends, AI , Technology consulting or other related fields enabling the development of tailored productivity measurement strategies that address unique industry needs.
- Certifications: ISTQB certification, AI/ML certifications or other relevant credentials.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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