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Package Specialist - SuccessFactors (Fixed Term Hire)

AT IBM
IBM

Package Specialist - SuccessFactors (Fixed Term Hire)

Manila, Philippines

Introduction
As an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged solutions. You'll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities

  • Gather business requirements and assess the best solutions on Employee Central (Compensation) and/or Benefits modules
  • Configure, test, deploy and provide post-implementation support to projects
  • Troubleshoot, investigate and fix system incidents and configuration defects
  • Manage foundation objects, fields, business rules and workflows related to Job and Compensation Info portlets
  • Maintain Job Architecture - including job classifications (and country-specific fields), pay grades
  • Maintain Pay Structures - pay components, pay component groups, pay scale information, pay ranges
  • Maintain Benefits configuration - including plans, eligibility, coverages and enrollment processes
  • Perform manual and bulk data updates as necessary
  • Liaise with other teams such as Integrations, Payroll, Security, and other third party systems to ensure seamless delivery of business requirements in the system
  • Conduct User Acceptance Testing (UAT) for configuration changes performed by peers
  • Communicate change impact to stakeholders
  • Review, assess and deliver SuccessFactors system upgrades

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Required Technical and Professional Expertise

  • SuccessFactors Employee Central (configuration), 1-2 years

Preferred Technical and Professional Expertise

  • HR Technology or Compensation & Benefits background, 1-2 years

Client-provided location(s): Quezon City, Metro Manila, Philippines
Job ID: IBM-20706823
Employment Type: Full Time

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