Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
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Your role and responsibilities
As an Order to Cash Analyst, you'll be able to do the following tasks/function:
- Ensure Customer Payments are applied accurately and timely in accordance with Service Levels
- Agreements.
- Apply receipts to open balances and Rectify processing errors if needed.
- Download customer remittance details and ensure customer payments are applied based on it.
- Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
- Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.
- Respond to inquiries regarding payment status.
- Create and distribute monthly reports.
- Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
- Review and update Desktop Procedures (DTP).
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- 1-2 years work experience
- Good understanding or working knowledge of general finance and various finance concepts and
- principles.
- Basic knowledge and understanding on credit, order to cash and collection terminologies.
- Intermediate knowledge and skills in MS Excel.
- Excellent written, oral and interpersonal communication skills.
- Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle,
- SalesForce or any large scale ERP system is an advantage.
- Experience in monitoring customer account statuses and results regarding cash application,
- Customer masterdata set up and maintenance, billing and order management.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.