Onboarding Success Partner

Your role and responsibilities

Onboarding Success Partner (OSP) is responsible for creating a seamless and differentiated experience for pre-hires during the pre-onboarding phase. This includes the delivery of administrative excellence across all activities related to onboarding such as sending new hire communications, completing compliance related activities and paperwork.

The role of onboarding is integral for preparing the new hire for their IBM career and ensure that everything is ready for their arrival at IBM on day 1. Our team play a significant part to ensure all provisioning are ready for new hires and onboarding documents are collected timely according to process guideline. This role will be reporting to the Regional Onboarding Leader and will be part of IBM's Global Onboarding team.

This position will support the HR team in building the best onboarding experience for every new joiner at IBM. The role requires one to be a meticulous and get-things-done professionally. We need someone who can think strategically, adapt quickly, and be a trusted team player.

• Coordinating requests and delivery of all provisioning items for new hires
• Responsible for appropriate follow-up of each required element in the onboarding process within time frames established.
• Handle communications and inquiries from new hires where applicable.
• Audit and review all new hire documents as per the statutory and company requirements.
• Ensure employee data collected at onboarding stage reaches HR system(s) in a timely manner.
• Participate in projects or tasks assignment when required.

Required education

Bachelor's Degree

Required technical and professional expertise

• Competent English language skills, both spoken and written.
• Having knowledge in Chinese language will be added advantage.
• Knowledge in using Microsoft Office application will be added advantage (Word, Excel, PowerPoint, etc)
• Orientation on detail & Precision.
• Ability to work in fast-paced environment and adapt to different time zones.
• Energetic and enjoy interacting with people from different experiences and hierarchy in organization.

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.