Introduction
A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you'll love your career at IBM.

Your Role and Responsibilities
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

• Perform all activities necessary to maintain day to day operations of the program/product offices.
• Manage facilities to include space, furniture and office supplies. Oversee the back office helpdesk and desktop support.
• Manage the distribution and maintenance of office automation hardware and software to include laptops, tablets, cell phones, desk phones, printers, VTC equipment, etc.
• Receive, distribute, track and report on formal tasks using the Task Management Tool.
• Provide leadership to administrative, strategic communications, on/off boarding of workforce.