Introduction
IBM Delivery Consultant work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.
Your Role and Responsibilities:
As a Delivery Consultant in IBM Technology Expert Labs, you will work hands-on with clients who leverage our cutting-edge software-defined network services to help them achieve their business goals. You'll assist enterprise and telecom customers orchestrate, automate, monitor, and manage their critical networks, whether in the cloud, virtual, or on-prem. Using your deep technical and networking skills, you will be part of the Software Defined Networking Delivery team tasked with helping our clients implement, migrate, upgrade and manage their environments.
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Your role and responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to... Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels -from engineers to CxOs-with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Solution Design
- As a delivery consultant you will work closely with stakeholders to design, deliver, and optimize networking solutions leveraging IBM Software Defined Networking technology that align to your clients' goals
- You will apply your technical expertise to ensure world class delivery while leveraging your consultative skills - such as problem solving, and issue- or hypothesis-based methodologies
- All the while being focused on bringing customer value that connects with their strategic objectives.
Solution Build
- Understanding clients' main challenges, and becoming a trusted technical expert for their migration, deployment, and adoption of IBM technologies
- You will navigate across venues to resolve issues, propose mitigation strategies using your technical expertise and use a consultative style to quickly build credibility as a trusted advisor
- All while creating and executing plans including install and provision assets, testing, migration to production and then the resulting day two operations capabilities.
Solution Implementation
- Tailor & configure software to meet client requirements.
- Develop & customize applications
- Grow business value through ongoing collaboration and deep expertise
Required Professional & Technical Expertise
- 5- 12 years of experience
- Prior experience delivering Commercial off-the-shelf solutions like IBM SevOne, SolarWinds, DataDog, Zabbix, ThousandEyes, ManageEngine etc.
- Hands-On experience on building application based on the Microservices & API -architecture
- Knowledge of networking technologies, including SDN/NFV, SDWAN.
- Experience with full software development lifecycle (from analysis through development, test, delivery, in-service, disposal)
- Extensive development experience on at least one of GoLang, ReactJS, Java, PHP, Python
- Hands On experience on CI-CD Pipeline Build and Management
- Strong Network Management and OSS Integration experience
- Experience in implementing and managing Cloud Computing and orchestration tools, e.g. AWS, Azure, GCP, IBM Cloud, Kubernetes/OpenShift
- Telecom Carrier or Large Enterprise customers experience
- Good understanding of network cloud infrastructure environment
- Hands on Experience in Installing, administering and integrating network management systems
- Good Handson experience with databases, programming, API's and scripting
- Excellent written & verbal communication skills
- Ability to clearly communicate technical details to both experts and novices
Preferred technical and professional experience
NA
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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