Introduction
Ready to re-imagine the product role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best to a problem. If being the CEO of your offering excites you, consider an offering career at IBM.
Your Role and Responsibilities
IBM Technology Zone provides the infrastructure for various virtual and in-person events and enablement where clients, business partners and IBMers are provided a hands-on experience with IBM Technology. As the Manager of IBM Learning & Events, you would be responsible for overseeing the successful planning, development, and delivery of all events supported by IBM Technology Zone, ensuring successful delivery of IBM Learning courses, and liaising with event and enablement stakeholders to support and drive their user requirements. Note: event management in this context is creating and driving requirements to support live infrastructure for events. There are no event planning tasks such as location scouting, space planning, bid management, food & beverage, etc. as those details are taken care of by other teams or not required.
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• Accountable for overseeing the successful planning, development, and execution of technical hands-on labs at the yearly global TechXchange event, which includes alignment with TechXchange content leaders, track leaders and a strong interlock with the IBM Technology Zone senior leadership team to drive lab requirements,
• Facilitate the review, approval or rejection of event and enablement requests submitted through Workshop Manager, in alignment with the IBM Learning and TechXchange Regional events teams,
• Create interlocks with key stakeholders within the enablement and events teams to capture and drive requirements to increase revenue generation and better the user experience,
• Responsible for removing any barriers that keep the IBM Technology Zone Events and Learning teams from executing on deliverables,
• As part of the leadership team, you will be appointed as a Prestige Services Liaison responsible for providing support as an IBM Technology Zone subject matter expert to Executives within an allocated geography, Market, or brand,
• Manage a team of event and learning technical specialists and leads, to ensure successful delivery of in-person and virtual enablement and events.
Required Technical and Professional Expertise
• 7+ years of experience managing large scale technical events and teams,
• Solid knowledge of various infrastructures and technology - VMware, Cloud, SaaS, RedHat Virt, etc.
• Proven ability to set direction for a team, drive to adhere to deadlines and provide successful results,
• Possess strong leadership and communication skills,
• Proven ability to predict needs, influence change and make critical decisions,
• Ability to work in a fast-paced environment on a high-performance team.
Preferred Technical and Professional Expertise
• Understanding of IBM technology an asset,
• Experience working in an enablement or learning organization,
• Experience or knowledge of Rainfocus,
• Experience with project management & process flow tools - Monday.com an asset.