Learning Content Developer

You will be responsible for building/updating learning offerings focused on IBM Automation products, best practices, working with other Learning Content Developers, and other IBM subject matter experts. Candidates for this position would benefit from having knowledge of or experience with IBM's Application Integration offerings, however this is not mandatory.

In addition, you will have a growth mindset with a passion as a continuous learner, to grow the breadth of the development skills, and deepen the knowledge of the products you develop training for.

You will focus on creating effective training that will bring value to our clients through a positive learning experience with IBM products. You will develop learning assets including demos, hands-on lab exercises and the lab environments that will be used to showcase our technology leadership and to teach to learn how to leverage IBM technologies.

• Support the IBM Global Enablement mission and the IBM Automation platform business strategies and apply that understanding to build enablement programs.
• Research, plan, develop and deliver online learning roadmaps for IBM Automation Sellers, Technical Sellers and Business Partners.
• Create quality, high impact learning assets in collaboration with Product Management, Product Marketing, Development, and other teams to obtain required content or information for content.
• Create demos and/or related assets such as scripts and video guides to facilitate applied, hands-on learning experiences and re-usable sales assets to help sellers "show don't tell."
• Be an independent self-starter with the ability to think creatively and collaborate effectively and overcome obstacles to meet deliverables with minimum oversight and direction.
• Maintain current understanding of the latest technology and enablement best practices and continually update and improve learning materials.
• Design and execute process of rationalizing, mapping, tagging, and maintaining all sales content and deliver assets in a way that is governed, consistent and measurable using the right technology.
• Analyze asset usage, feedback and impact to redefine requirements and drive continuous improvement.
• Assess ambiguous requests and situations, understand who the decision maker/influencers are, formulate relevant action, and take needed steps to execute in a timely manner.
• Gather and design course requirements including, but not limited to, defining target audience, creating learning objectives, defining use cases and personas, designing, and building technical environments for hands-on labs.
• Develop technical training content in key offering modalities (instructor-led training, self-paced learning, digital learning).
• Use standardized development and collaboration tools (Microsoft Office 365, Adobe Captivate, Camtasia, Box, Slack, Monday.com).
• Follow standards and processes aiming for rapid completion and delivery of quality deliverables.
• This job can be performed anywhere in the United States.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Proven track record of driving project timelines to meet program objectives.
• Ability to quickly grow expertise in IBM Automation product areas which are relevant to the business.
• Passion and ability to work collaboratively across IBM to build successful content in support of sales and technical enablement.
• Excellent written and verbal communications skills, expert in MS PowerPoint in creating enablement presentations.

Preferred technical and professional experience

• Demonstrated skills in Red Hat Enterprise Linux, OpenShift, GitHub and Docker.
• Demonstrated skills in IBM's Application Integration offering
• Demonstrated skills on cloud service platforms and technologies to leverage them for different technical content scenarios of the IBM Hybrid iPaaS platform, such as Multi-Cloud, Hybrid-Cloud and Edge Deployment
• Demonstrated skills in technical writing and instructional design.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.