Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

• Develop new features, effective debugging, performance analysis and able to analyse performance of implementation, recommend software solutions to improve the product
• Design/architect software solutions to solve complex problems for backend components/distributed systems
• Exercise best practices in agile development and software engineering.
• Participate in software design reviews, code reviews and project planning.
• Mentor and train other members of the team.
• Provide troubleshooting and technical advice for customers
• Provide technical leadership and guidance to customers that are geographically distributed
• Publish and review documentation and technical blog posts.
• Recommend and implement new or improvements to existing code and processes
• Contribute to department attainment of organizational objectives and high client satisfaction

• 8+ years of experience in Cloud Operations, SRE, or DevOps, with a strong focus on AWS and Azure environments.
• Technical Skills:
• Proficient in Terraform for infrastructure-as-code deployments.
• Hands-on experience with ArgoCD or similar continuous delivery tools.
• Strong scripting skills in Python, Bash, and/or PowerShell.
• Experience with monitoring tools like Prometheus, Grafana, CloudWatch, or Azure Monitor.
• Knowledge of CI/CD pipelines and version control systems (e.g., Git).
• On-Call Rotation: Willingness to participate in on-call rotations for after-hours support.
• Problem-Solving: Strong analytical and troubleshooting skills with a proactive approach to identifying and resolving issues.
• Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

• Certifications: AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or similar certifications.
• Experience with Additional Tools: Familiarity with other DevOps and cloud-native tools (e.g., Kubernetes, Docker, Jenkins) is a plus.
• Understanding of Agile Practices: Experience working in Agile environments and using tools like Jira for project management.
• Work Environment:
• Remote/Hybrid Options: Flexibility to work remotely with occasional travel to company offices or data centers as needed.
• On-Call Requirement: This role includes participation in a rotating on-call schedule, which may include nights and weekends.