Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

L3 Support/Development Engineer

AT IBM
IBM

L3 Support/Development Engineer

Dublin, Ireland

Introduction

Our AIOps Development & Support team is looking for you to join us as a L3 Support/Development Engineer in the Dublin, Ireland office.
This position provides the opportunity to work in a high growth area in the Hybrid Cloud Management and Artificial Intelligence for IT Operations organization.
L3 job role is specialized role that combines support and development role, requiring expert-level knowledge to tackle complex issues related to system architecture, network configurations, or advanced software/hardware troubleshooting, often involving root cause analysis and deep understanding of the product and design, code, test, and provide industry-leading solutions.

Your role and responsibilities

Engineers in this role debug reported problems, design, develop and unit test code fixes. They use Java and JavaScript in prominently in Linux environment.

Want more jobs like this?

Get jobs in Dublin, Ireland delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

The ideal candidate should have strong skills in solving problems, and a willingness to take on new technologies.
This position provides the opportunity to work in a high growth area in the Hybrid Cloud Management and Artificial Intelligence for Event Manager organization. You will have access to the latest education, tools and technology, and a limitless career path with the world's technology leader. Come to IBM and make a global impact!
Primary role as a L3 support-Dev Specialists:
• Debug reported problems, design, and develop fixes and enhancements.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Bachelor's degree in computer science or equivalent with at least 3 years hands-on experience as a Java development engineer.
• Strong analytical and troubleshooting skills on Linux, Web Services, Cloud (Kubernetes) env.
• Solid recent experience in development and troubleshooting Java and Java Script.

Preferred technical and professional experience

This job might be for you if:
• You are excited to learn about new technologies and products, as well as develop deep skills.
• Juggling priorities and coordinating workload with your peers comes easy to you and you are patient, level-headed and cool under pressure.
• You are motivated and driven and you enjoy solving problems.
• You are quick learner with strong sense of ownership and high accountability.
• You have strong written and verbal communication skills, along with excellent organizational skills.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Dublin, Ireland
Job ID: IBM-14110
Employment Type: Other

Company Videos

Hear directly from employees about what it is like to work at IBM.