Introduction
Seeking new possibilities and always staying curious? We are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. A career in IBM Software means you'll be part of a team that transforms our customers
challenges into solutions.
Your Role and Responsibilities
As a SRE Engineer you will specialize in ensuring the reliability and resiliency of our systems. Bringing a unique blend of knowledge and skills in both software and systems, you will play a key role in analyzing business needs, identifying and solving problems, advising and designing solutions, building and testing, deploying and managing changes, and maintaining well-engineered information systems and ecosystems.
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You will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM.
Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand experience with the latest technologies and be supported by a global team of IBMers to grow your own technical skills and develop your career.
Key Responsibilities:
• Identify and investigate issues, using troubleshooting techniques in order to drive issues towards a resolution
• Work in a global team collaborating with IBMers to share recommendations, solutions and ideas
• Look for enhancements and innovative solutions to help the services scale and improve existing technical support tools, procedures, or processes
• Develop and enhance your technical knowledge via projects and assignments, as well as through IBM's world class learning platform
• Be on on-duty rotation including weekend and holiday support as needed basis.
Required Technical and Professional Expertise
- Understanding of software development life cycle and delivery process
- Understanding of Cloud/DevOps/SRE engineering
- Familiarity with a modern configuration management framework
- Familiarity with one or more monitoring frameworks
- General scripting skills in at least one language
- Understanding with source control management
- Ability to manage multiple tasks, while ensuring that commitments and timetables are met
- Ability to partner with internal stakeholders to adhere to operational solutions
- Ability to work with short timeline and under stress and oncall
- Goal oriented, forward thinker that can provide solutions for technical problems
- Fluent in spoken and written English
Preferred Technical and Professional Expertise
- Familiarity with one or more monitoring/observability tools
- Familiarity with any major cloud provider
- Familiarity with Docker, Kubernetes/OpenShift