Introduction
Our mission is to revolutionize customer service by developing and deploying the latest conversational artificial intelligence (AI), natural language processing (NLP) and speech technologies in IBM's industry-leading chatbot platform Watson Assistant. We are proud of the state-of-the-art, scalable and performant machine learning based system we have built, and we are now significantly expanding our team!
Your role and responsibilities
Being an AI Engineer involves creating learning systems that enable humans and machines to perform better. These systems are designed to create new partnerships between people and machines to augment and scale human expertise in every industry, from healthcare
to financial services to education.
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What You'll Do:
• Create and maintain machine learning models
• Work in an Agile, collaborative environment to understand and develop solutions for requirements. You'll be involved in designing, coding and testing innovative applications in areas such as machine learning, Natural Language Processing (NLP), dialogue patterns, extraction, classification and reinforcement learning with exploration.
• Collaborate with research teams to adopt the latest technologies in AI and ML.
• Deploy and maintain conversational AI microservices
Required education
None
Preferred education
None
Required technical and professional expertise
- Professional experience using Java to deliver AI-based applications into production environments
- Professional experience in Machine Learning frameworks such as TensorFlow, PyTorch, MXNet, scikit-learn, or similar frameworks
- Applied knowledge in LLMs
- Experience running AI-based application experiments and making changes
Preferred technical and professional experience
- Experience working on AI and/or ML projects & deploying into production
- Ability to develop and debug nondeterministic, adaptive systems
- Experience with multi-modal LLMs
- Experience with product grade decoder, training speech to text models and applied ML algorithms is a plus
- Experience with Voice/Protocols SIP/RTP is a plus
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.