Innovation Designer (Intern) - Client Engineering

If you come from outside tech; think you look a bit different to us; have a non-degree education, and wonder if your application would be welcome, please know that it very much is. We would love to get to know you a bit better, so apply. This might be a perfect match.

Your role and responsibilities

As an Innovation Designer (Intern) within Client Engineering, you'll be a key player in a supporting our multi-disciplinary team made up of Innovation Designers, Solution Architects, Platform Engineers, AI Engineers, and Business Strategists to deliver a unique client co-creation experience that uses IBM technology to accelerate and prove value for our clients.

Your primary responsibilities will include:

• User-Centric Design: Synthesise research, client insights, and requirements to create user experiences that establish enduring connections between individuals and products, services, and brands.
• UX and Customer Journey Design: Take charge of UX and customer/user journey design for prioritised use cases and Minimal Viable Solutions, often reimagining how work processes are carried out.
• Continuous Learning: Exhibit a growth mindset and an ongoing commitment to learning. Develop concept and process designs to guide clients in solving business challenges and delivering human-centered solutions.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Enterprise Design Thinking: Understand Enterprise Design Thinking and how to apply it to arrive at user-centric solutions for complex technical challenges.
• UX and Visual Design Expertise: A high level of proficiency in visual and UX design best practices. Excellent written communication and storytelling abilities.
• Excellent Communication Skills: Engaging, compelling and influential written and spoken communication.

Preferred technical and professional experience

• Agile and LEAN Methodologies: Proficiency in Agile and LEAN methodologies, including experience working in collaborative environments. Capable of understanding stakeholder requirements and ensuring that designs align with user needs.

Additional Requirements:

• Located in Sydney or Melbourne.
• In final year of study.
• Available 3-5 day working days per weeks for 6 months.
• Must be Australian or New Zealand Citizen/Permanent Resident.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.