Introduction
Ranked by Forbes as one of the world's best employers in 2022, IBM promotes growth and innovation to lead as we enter the era of hybrid cloud and AI - helping clients transform their business.
As an Innovation Designer, you will be a member of a technical sales agile team to co-develop innovative business solutions with our clients. You will be directly impacting the
world's most influential enterprises and brands on the adoption of next-generation platforms.
IBM's comprehensive onboarding program and industry-leading learning culture will prepare you with a strong foundation for client success. Our sales environment is collaborative and experiential. You'll be surrounded by bright minds and keen co-creators ready to assist as you apply practices that will compel our clients to invest in IBM's products and services.
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Your Role and Responsibilities
Innovation Designers in IBM Client Engineering are thought leaders in human-centered design.
They apply collaborative design, lean user research, and UX best practices to bridge the
gap between human needs and cutting edge technology - transitioning our clients from
where they are now, to where they need to be tomorrow.
As part of collaborative design, an Innovation Designer:
- Leads clients and colleagues through the innovation process.
- Designs & delivers effective & collaborative innovation sessions, facilitating workshops and client conversations.
- Advances the discipline of innovation design by creating new activities and workshop flows.
- Plans/conducts lean user research and identifies Use Case patterns.
Following a workshop, you may create designs for a Proof of Value Pilot or a custom demo. You may also be engaged in information architecture, research, and/or evaluation.
Throughout the process, the Innovation Designer is advocating for the end user's needs
and positive user experiences by creating collective understanding and generating buy-in
across stakeholders.
For this position, the design work is primarily concepts and processes - uncovering business value, defining a problem, shaping solutions, and proving them out. What you're creating will look less like a visual designer's portfolio and more like a user researcher's portfolio.
Required Technical and Professional Expertise
- 1 - 2 years of Design Thinking and Agile experience with demonstrable examples of contributing to the solving of clients' problems.
- Hands-on exposure to creating and facilitating Design Thinking workshops, working in Agile multi-disciplinary teams and storytelling through creating playback showcases
- Excellent communication and presentation skills that are equally engaging, compelling, and influential.
Preferred Technical and Professional Expertise
As above