Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
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Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. You will be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
- Provides 24/7 technical operations support for cloud-based solutions to clients on supported application, DevOps, middleware, security and infrastructure.
- As a single integrated E2E operation support that includes Level 1.5 remediation across the fleet.
Required Technical and Professional Expertise
- Basic knowledge of Linux and AWS. Productivity tools (Office). Customer-service oriented.. Ability to learn quickly.. Troubleshooting/problem-solving skills. Ability to work under pressure
Preferred Technical and Professional Expertise
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