Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
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Your role and responsibilities
- Deploy and maintain Azure resources and other technologies.
- Implementation and support for Networking, Site Recovery Services, Backup for VM and SAP Database and SAP Application in the Cloud.
- Perform risk assessments of existing and new SAP deployments.
- Recommend, implement, and monitor security auditing and alerting solutions.
- Recommend, implement, and monitor Redhat Enterprise Linux for SAP Operating System Upgrade.
- Monitor cloud resources to verify integrity and availability.
- Troubleshoot operational issues, escalate as appropriate and offer solutions.
- Collaborate with IBM SAP Basis Team and NPPD Team, network/security, and infrastructure teams to ensure seamless integration from different landscape (Sandbox, Dev, QA, and Production Environments) including validation planning, validation testing coordination, and reporting readiness for deployment.
- Develop, document, and understand internal IT processes and procedures.
- Ensure timely resolution of issues, responsible for communicating with all impacted Teams the status and resolution of all issues.
- Communicate with customers and notify them of impending changes or agreed outages.
- Assists with special projects or other duties as assigned.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Strong Experience deploying Azure resources Compute, Networking, Backup and Recovery, Storage Accounts, NetApp Accounts, Load Balancers, Monitoring Agents and Site Recovery Services, and Microsoft Sentinel
- Strong working knowledge of Ansible Automation.
- Strong working knowledge of Redhat Enterprise Linux 8 or Higher
- Strong understanding of security concepts surrounding RHEL operating systems.
- Ability to create detailed diagrams.
- Knowledge of IT industry standards, change management processes, and use of change control procedures.
- Ability to work collaboratively with internal and external groups in a team environment to improve overall customer service and support.
- Ability to establish and maintain effective working relationships with internal and external customers.
- Ability to work independently, prioritize issues and defects, and proactively determine areas requiring additional attention, monitoring, or maintenance.
- Proven background in providing excellent customer service.
- Strong analytical and problem-solving skills, think and act quickly to solve issues.
- Requires excellent verbal and written communication skills. Must have the ability to articulate and provide the explanation of technology.
- Maintain up-to-date Azure knowledge of emerging technologies and practices.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.