Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
IT Specialists in this job role will have expertise in managing and operation of IT hardware, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business.
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The scope of this job role includes;
- preparation for new or changed services, management of the change process, and maintenance of regulatory, legal, and professional standards, management of performance of systems and services in relation to their contribution to business performance, and management of bought-in services including, for example, public network, virtual private network, and outsourced services.
- Typical examples of the deliverables are service-level reporting, risk, and contingency planning.
- IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment.
- The employee focuses on individual/team objectives and development of professional effectiveness.
Required Technical and Professional Expertise
- Bachelor's degree in computer systems, information technology, or a related field (or equivalent experience).
- Must have 3-5 yrs experience working with Network/ L1 or L2
- 3-5yrs experience on Windows Server or Linux Server Administration
- Must have previous experience running Windows powershell and cmd commands.
- Must have experience on Windows Server Patching and OS level troubleshooting.
- ITIL background.
- Can do 5 days RTO, open for a shifting schedule and open weekend work.
Preferred Technical and Professional Expertise
N/A