Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
Provides support for operations and production incidents. Has deep understanding of the Azure platform's technology, configuration, access controls, capabilities and limitations; and the ability to do hands on manual and automated configuration.
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Required Technical and Professional Expertise
- Microsoft Azure
- 4+ years of experience in IT infrastructure support, w/ at least 2 years focused on Azure cloud services .
- Proven experience in handling L2/L3 support tasks, including complex troubleshooting & problem resolution
Preferred Technical and Professional Expertise
- Above average to excellent communication skills