Introduction
At IBM, Technical Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You'll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You'll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes
Your Role and Responsibilities
- Lead, design and implement network solutions to support global business operations.
- Configure and maintain routing ensuring high availability, security, and performance.
- Provide Last Level of Support to troubleshoot and resolve complex network issues, providing advanced support for network-related incidents.
- Lead and participate in network transformations, driving improvements in performance, scalability, and reliability.
- Collaborate with cross-functional teams to integrate new technologies and optimize existing infrastructure.
- Work with open hardware network platforms, leveraging open-source solutions where applicable.
- Automate network tasks using scripting and controllers to enhance operational efficiency.
- Customer-focused approach, with the ability to understand user problems and deliver solutions that enhance End user experience and application performance.
- Operate with a "One Team" mindset, fostering collaboration and alignment across all teams and stakeholders.
- Ability to support a global network footprint, with availability to address critical issues outside of standard business hours when necessary
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Required Technical and Professional Expertise
- Proven Enterprise experience with SD-WAN technologies.
- Experience in driving technology transformations, with a focus on network performance, security, and scalability.
- Experience in scripting languages, software defined network automation, SDN controllers for network automation tasks.
- Proven Experience in creation and delivery of High-Level Design and Low-Level Design solutions.
- Experience in making standardized template driven configurations.
- Excellent communication skills to collaborate with global teams and stakeholders.
- Testing and assessment of tech. designs and solutions in remote lab environment, and verification for enterprise deployment.
Preferred Technical and Professional Expertise
- Certifications from vendors such as Cisco or Juniper are highly preferred.
- Experience with open hardware network platforms is a plus.
- Occasional on-call coverage during Weekends to support internal Teams in case of high severity incidents.
- Flexible working hours based on Business Demand (Global Team Meetings, Change Implementation outside of business hours)