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Industry Specific BPO

AT IBM
IBM

Industry Specific BPO

Tokyo, Japan

Introduction
At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

  • Lead Business Process Outsourcing (BPO) projects for domestic corporate clients in the areas of indirect operations such as accounting, human resources, purchasing, and sales back-office operations.
  • Acquire new projects.
  • Lead the validation of the feasibility of Business Process Outsourcing (BPO) as a solution for business transformation, from new business design and execution plan development to the transfer of outsourced business operations and implementation of technology solutions.

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Required Technical and Professional Expertise

  • Experience in sales, PM, or as a consultant.
  • Experience in BPO business.
  • Experience in sales of services (able to communicate with customer executive level) or delivery experience in a business company.
  • Able to accurately understand customer needs and issues, and to plan solutions with a sense of speed and responsibility.
  • Able to manage the progress of projects while communicating well with internal sales staff in charge of customers. Talent Transformation Consultant.

Preferred Technical and Professional Expertise

  • Experience in corporate sales.
  • Ability to communicate with customer CxO.
  • Presentation skills.
  • Ability to prepare documents.

Client-provided location(s): Tokyo, Japan
Job ID: IBM-19213294
Employment Type: Full Time

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