Introduction
Brand Technical Specialists covering the IBM Cloud Platform act as technical consultants to clients and IBM sellers and provide technical sales support -- including solution design and Proof of Concept delivery -- for Cloud solutions.
Your Role and Responsibilities
IBM Brand Technical Specialists have extensive technical knowledge to sell Business Unit specialty or brand products to clients in order to remove all technical inhibitors to sales opportunities. They are technical experts who design viable client solutions by leveraging current product capabilities while providing input to product teams for solutions refinement. They are hands-on practitioners with a focus on customized experiential selling - "show me, don't tell me" approach. They maintain strong platform and product knowledge, articulate the value proposition / ROI, understand the competitive landscape, and construct relevant use cases to drive sales. Brand Technical Specialists are responsible for creating and delivering technical proof points through technical accelerators, to include but not limited to demonstrations, POTs, POCs, Workshops, Solution Design, Proposals and MVPs. Guides Functional Objectives or Technologies.
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Required Technical and Professional Expertise
Environment:
Professional knowledge related to incumbent's function/business unit and its processes.
Communication/Negotiation:
Advises other professionals. Effectively utilize group dynamics. Negotiates to define approaches and goals.
Problem Solving:
Recognizes complex problems related to functional objectives. Applies creativity and judgment to developmental work on different projects within the business environment. Analyzes situations and implement solutions, or develop new system elements, procedures or processes.
Contribution/Leadership:
Provides ongoing technical/operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). Understands department/ functional mission and vision. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources.
Impact on Business/Scope:
Accountable for department results and for activities and/or projects involving multi-functional teams.
Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses. Regularly participates in overall functional program planning.
Preferred Technical and Professional Expertise
n/a